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Landing Pages & CRO

Landing Page & Funnel Redesign That Lifted Conversions by 56% and Cut Completion Time in Half

Industry

FinTech

Services provided
  • Landing Page Design
  • Multi-Step Form UX
  • Iterative Design

Project Overview

Working through Apex Growth, I supported a CRO engagement for Credit-Nerd.com, a TransUnion credit monitoring product. The project ran in two phases: first optimizing the landing page through multiple design variants, then redesigning the full multi-step sign-up funnel once a winning LP direction was established.

Good things take a moment...
Launch project

The Challenge

The existing landing page and sign-up flow weren't converting well enough. Users were dropping off before completing a form that asked for sensitive personal and payment information - a trust and UX problem as much as a design one.

What I Did

I created multiple landing page variants across desktop and mobile, exploring different hero approaches — lifestyle imagery, how-to framing, and direct hero visuals. Once Apex Growth identified a winning direction through testing, I iterated further on that design, refining the button color and above-the-fold layout.

Following the LP win, I redesigned the multi-step sign-up funnel focused on reducing drop-off at key friction points. Key design changes included a progress bar with labeled steps, security and trust badges, bureau logos at the top of each step, a "What You Need to Know" section, clearer inline error messaging, transparent payment details, and an Apple Pay option. I also contributed a few ideas for variants that went into the testing rotation.

Multi-step sign-up funnel redesign, progress bar, trust signals, and clear payment details at every step.

Iterative UX Improvements:
Step 3 iteration - improved progress bar, clearer field labels, and inline error messaging to reduce drop-off at the SSN step.

Billing step - testing Apple Pay as an alternative to card entry to reduce friction at checkout.

Results

Apex Growth ran all A/B testing in Amplitude. The redesigned landing page and sign-up funnel were A/B tested against the original across ~2,700 users. The new design increased end-to-end checkout completion from 3.75% to 5.85% — a +56% lift — at 99.5% statistical confidence. Average time to complete the flow also dropped from 13 minutes to 6 minutes.

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Good things take a moment...
"Katie was able to work on multiple complex projects design concurrently and was always positive and a joy to work with. She can help organizations in a variety of ways. I look forward to working with her again!"
Dave Riggs
Co-founder
Apex Growth
"Katie was able to work on multiple complex projects design concurrently and was always positive and a joy to work with. She can help organizations in a variety of ways. I look forward to working with her again!"
Dave Riggs
Co-founder
Apex Growth
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"Katie was able to work on multiple complex projects design concurrently and was always positive and a joy to work with. She can help organizations in a variety of ways. I look forward to working with her again!"

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